Identity Management For Support

AGIX Linux requires resellers and end-customers to provide sufficient information to AGIX Linux to ensure proper authentication and authorisation. Authentication information may include the following to satisfy AGIX Linux of the validity of the End-Customer or Reseller:

  1. Full name,
  2. Contact details,
  3. Organisation name and related details,
  4. End-Customer identification number,
  5. Reseller identification number,
  6. Payment and/or invoice history,
  7. Customer Portal login username,
  8. Confirmation correspondence such as via SMS or Email.

For continued access to the Customer Portal, the End-Customer should:

  1. Designate an alternative authorised contact via the Customer Portal.
  2. Note the End-Customer identification number from the Customer Portal.
  3. Securely record End-Customer login credentials sufficient for account access recovery.

For further assistance, contact the support team:

support@agixlinux.com