FAQ Group: Licensing

  • Offline License Registration

    There are times when you don’t have access to the Internet to register a Linux system, such as an air-gapped network. The following demonstrates how you can register a Linux system without that system having Internet. You will need a system that does have Internet access, such as the one you’re using. You will need…

  • Error Messages Explained – Licensing & Registration

    The following are error messages explained. When registering a Linux system with the license server, these are the messages you might receive back. ERROR: Client ID unknown The above: The license number that was used to register the Linux system is not known to the license server. In other words, you’re using the wrong client…

  • Cancellation Policy

    End customers purchase licenses and support packages through preferred partners. Disputes must be made directly with the preferred partner. However, we care about your experience with our software and services, and therefore we will attempt to assist with limits. Please contact your preferred partner first, and then contact our sales team (disputes@agixlinux.com) if you need…

  • Licencing Overview

    The Cyber-Compliance tools require a license to use. Within the customer portal, you can see your seat allocation. The following points should provide you with the information you need to understand our license model. In order to use the tools, you first purchase seats. Each seat allows you to register one or more tools to…

  • License and Registration

    The Cyber-Compliance tools need a license file before use. One license file is used for both vogan and mandos. The following commands demonstrate the registration process: /opt/cyber-compliance/bin/licreq –client <license-key> cp /tmp/license.dat /opt/cyber-compliance/etc/license.dat The tools should be ok to use at this point. If not, an error should present you with a hint as to what…